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FREQUENTLY ASKED QUESTIONS

WHAT COLORS ARE AVAILABLE FOR BOTH THE INTERIOR AND EXTERIOR SPORT SURFACE TILES?
Light Blue | Dark Blue | Royal Blue | Teal | Bright Red | Hunter Green | Yellow
Click
here to see our color chart!

 


CAN I ORDER OTHER COLORS?
Yes, any Pantone color can be used (minimum quantity required).

 


DO YOU OFFER FINANCING?
MS3 can assist you with a financial direction and present you companies that can help you in your project.


IS THERE A WARRANTY FOR THE SURFACE?
Yes, our surfaces come with a 12-YR Limited Warranty.


 

WHAT IS THE COST PER TILE?
Depending on the quantity ordered the pricing will vary accordingly.


 

CAN YOU PROVIDE ME WITH REFERENCES FROM PAST CLIENTS?
Yes, we can send you upon request, references from all types of clients.


 

ARE MS3 TILES DIFFICULT TO INSTALL?
No. Very easy.. each MS3 tile has an interlocking loop and pin system that "snaps" together. A normal 160x80 rink can easily be installed in less than a day!

 


ABOUT THE SHIPPING?
All orders are FOB Leominster, Massachusetts, we take care of the customs forms if shipping outside the USA.

 


WHAT TERRITORIES DO YOU SERVE?
United States, Eastern Canada, and Ontario and Western Canada (by Tim Housser).

 


DO I NEED ANY SPECIAL TOOLS WHEN INSTALLING MS3 TILES?
The only tool you will be needing is a tape measure in order to help lay out your rink or the play area of your choice.

 


WHAT DO YOU DO WHEN THE TILES GET DIRTY?
Cleaning is no different than any other surface. Cleaning the tiles is extremely easy. The MS3 surface sheds dirt and resists stains. No special cleaning should be required. On the Indoor Solid tile, orange cleaner based products work best.

 


WHAT IF I HAVE DAMAGED TILES WITH NORMAL USE OR HAD TILES INTENTIONALLY DAMAGED BY VANDALISM. WHAT DO I DO?
Just "un-snap" the tiles with a putty knife or flat pain scraper (3") and then remove the damaged tile and snap in the new one.

 


WHAT IF THE TILES ARE WET... CAN WE PLAY ON THEM ANYWAY?
First, the height of the tile helps eliminate any backsplash from puddles. Second, MS3 tiles are designed to shed water and their textured surface provides superior traction in rainy or wet conditions.​

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